The Net Promoter Score (NPS) is one of the most important metrics of brand health, and identifying those who would or would not recommend your brand is critical in today’s competitive landscape.
Using Datum Intel real-time mobile surveying platform and panel of respondents throughout emerging markets, you can easily track your NPS on a regular basis and perform in-depth analyses of your promoter and detractor groups by demographic. Collect data daily, weekly, or monthly to quickly identify changes and take action to maintain a high Net Promoter Score.
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